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Austin Trans Woman Humiliated By Lingerie Store Staff Member

A lingerie store in Austin, Texas has been accused of humiliating a transgender customer, reports

On her Facebook page, Kylie Jack said that a staff member at Petticoat Fair asked her for ID stating she was female.  Jack was also told that she had to have undergone sex reassignment surgery in order to have a fitting.

Kylie jack comment facebook

According to its website, "every woman [at Petticoat Fair] is treated with respect and given one-on-one attention and is helped to feel comfortable and confident in properly fitted undergarments."

JackThe store’s owner Kirk Andrews has since posted a lengthy apology which reads in part:

"There seems to be a misconception that Petticoat Fair has a policy of not working with the transgendered community. That is not the case. In fact, we have served the transgendered community for most of our 50 years in Austin. What we do have is a policy regarding who may or may not enter our fitting rooms.

The dressing room area is a particularly private and vulnerable place for many women and girls, so it's a protected area. For that reason, we also have a completely separate dressing area for women who have undergone mastectomies and need post-surgical care.

Just as a gym won't allow men in a women's dressing room for the comfort and safety of its patrons, we don't allow men or boys above a certain age in our dressing area.

Despite our otherwise inclusive approach, those who might be or who outwardly appear to be men (regardless of how they are dressed) pose a delicate challenge, and in the case of imposters, can pose a safety risk to the Petticoat Fair staff.

We respect our customers at Petticoat Fair. All of them. I hope that with this explanation, you have some helpful insight to who we are, how we do business, and that we are open to a productive dialogue."

In a response to Kirk’s apology, Jack replied:

"Kirk is sincere in his efforts to do better, but only time and actual action will tell. I'll consider the issue resolved when a formal public apology is issued to the Austin trans community along with the steps they're taking to update their policies to be trans-friendly and trans-inclusive."

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  1. Im with John. If 99% of folks consider sex and gender the same thing, folks who want us to see it the way they do have some work to do -and either own a responsibility to teach others or lose the expectation to be able to complain about it.

    Posted by: Anthony | Jul 4, 2014 10:10:07 PM

  2. Tranny TheDrDonna wrote:

    "Actually, Tyler, I think you'll find that the rapists are responsible for the rapes they commit. By your logic, you, as a gay man, are responsible for the murders committed by Jeffrey Dahmer."

    Wrong again, sir/madam. Yes, rapists are responsible for their actions and they go to prison for it. But that does not mean that others are not responsible. Landlords, businesses, and property owners are sued all the time for creating dangerous conditions which facilitate crimes by others. Trans activists are playing that role here, forcing upon shelters and businesses rules which make it easier for a rapist to access women's spaces.

    No one is arguing that all transfolk are responsible if 1 trans person commits a rape (which is your Jeffrey Dahmer analogy). The claim here is not even that any transfolk have raped or will rape, but that trans activists have imposed rules which facilitate rape. If you want a Dahmer analogy, trans activists are analogous to the police who turned a blind eye to Dahmer's victims and went on their merry way.

    Posted by: Tyler | Jul 4, 2014 10:18:36 PM

  3. @John: Sex/Biological; Gender/Constructed. You're welcome. (If you need more information, The Internet exists, as do real live trans people.)

    @Anthony: Trans people, like gay people, are doing the education work to secure their human rights. Like us, they don't lose their free speech rights if some people don't agree or get it. If that were the case, we'd have been silenced by homophobes long ago.

    Posted by: Ernie | Jul 5, 2014 12:23:00 AM

  4. Wait, doesn't Petticoat Fair have single-person fitting rooms? Aren't they like dressing rooms? This shouldn't be like Filene's Basement.

    Posted by: Sean Maloney | Jul 5, 2014 12:33:09 AM

  5. @Fake Tyler: By your analogy all men should be excluded from bathrooms with boys because some men are secretly pedophiles. Or, really, all men should be excluded from all spaces, public and private, because allowing them to mix with anyone facilitates rape.

    Posted by: Ernie | Jul 5, 2014 12:44:01 AM

  6. I always thought fitting rooms only allow one person per room so who's going to get raped...casper?

    Posted by: Alexander | Jul 5, 2014 1:16:41 AM

  7. Discrimination is discrimination. If they can discriminate against the trans folks they can discriminate against YOU. #trustandbelieve

    Posted by: Trust And Believe | Jul 5, 2014 1:30:21 AM

  8. Ok. I get why someone may be offended by this. I also get that someone is asking a private business, whom is allowed to conduct their business any way they choose, to acquiesce to their personal preference. Biologically, you are not a woman. It's the same to me as dwarf going into a men's big and tall store and getting mad that they have nothing in his size. Business' are allowed to protect their interest however they choose. Why should you be allowed to possibly interrupt the majority of their business? You are entitled to respect, absolutely! However, your are required to give the same.

    Posted by: The thoughtful one | Jul 5, 2014 2:50:12 AM

  9. Ernie,

    The bottom line is that we have a system right now in which men and women use separate facilities. It works for over 99% of the population, and it protects women. If trans activists force that system to be altered in order to make them feel better about themselves, and if that change results in an increase in rapes or assaults, then they bear responsibility.

    Now to your analogy -

    If, as a matter of public policy, we determined that adults and children should use separate facilities (which is actually the case with certain locker rooms and changing areas, as well as bathrooms in schools), and if that policy successfully protected kids, and if a group of adult activists came along and said that the system needed to be altered because they felt like "kids at heart" and should be allowed to access the kids areas, and if molestations increased as a result - then, yes, absolutely those activists would be responsible.

    Posted by: Tyler | Jul 5, 2014 4:03:33 AM

  10. To Ernie and John:

    About trannies "educating" the public about their sorry condition: Ernie suggests that things are progressing for the trannies the same way that things progressed for LGBs. But that is not true, at least with respect to the public. With LGBs, homophobia decreases and support for LGB rights increases as people get to know LGBs. They see with their own eyes that LGBs are not miserable or perverted or dangerous and the hostility decreases.

    With trannies, it is just the opposite. People interact with trannies, and trans activists in particular, and they see with their own eyes the pathology of transgender - the violence, the suicidal tendencies, the misogyny, the mental instability, as well as disturbing compulsions like the castration compulsion of the "neutrois." The result: feelings of pity and hostility increase; support for trans rights does not increase.

    Posted by: Tyler | Jul 5, 2014 4:10:55 AM

  11. and the ignorance in the Towleroad comments continues to devolve.

    Posted by: NotSafeForWork | Jul 5, 2014 8:40:16 AM

  12. @Fake Tyler: Well, I think it remains to be seen where trans rights go from here, but certainly there have been many recent signs of progress for trans people and trans rights. And a majority of young people have no issue with the T in LGBT--in fact, they wouldn't have it any other way.

    Clearly, you'd like the public to share your hostility, but--like many seething homophobes: Bryan Fischer, Pat Robertson, Linda Harvey, other right-wing loons--what comes across in your comments is a weird, irrational obsession with an issue that doesn't really impact your life. When you scream about other people being pathological--like the nutty homophobes do with us--you risk coming across as the mentally unstable one. Though, at least the noted homophobes dare to use their actual names.

    Posted by: Ernie | Jul 5, 2014 11:08:09 AM

  13. Ernie, real Ernie!, I could kiss you.

    thank you.

    Posted by: Little Kiwi | Jul 5, 2014 11:22:03 AM

  14. Wish we were still in Toronto, LK: I'd hold you to that. :-) But we did cheer you on from the parade sidelines. (Which is, imagine, actually possible when people aren't afraid to use their real identities online.)

    Posted by: Ernie | Jul 5, 2014 11:48:23 AM

  15. @Ernie

    "And a majority of young people have no issue with the T in LGBT--in fact, they wouldn't have it any other way."

    I'm 19 and I have an issue with it. None of my friends calls himself lgbt. We're gay. Isn't that good enough? I don't know where you get your info!

    Posted by: Tam | Jul 5, 2014 2:15:51 PM

  16. I call your bluff, "TAM" - prove it. show yourself. (hehe, you won't. it's ok, wimp)

    I'm gay - I support LGBT. why? because i stand strong with my brothers and sisters who are trans. you don't. because you and your friends are piece of s**t :D

    Posted by: Little Kiwi | Jul 5, 2014 2:18:34 PM

  17. lol! u mad bro? supporting trans ppl and calling urself lgbt are 2 different things. i support all my str8 friends and fam, but that dont make me lgbstr8 or whatever. we are gay not trans so no lgbt.

    Posted by: Tam | Jul 5, 2014 3:36:52 PM

  18. @Tam: even w/ all the small letters and abbrevs u don't do a very good job of impersonating a young person. ur a convincing troll tho, tots!

    Posted by: Ernie | Jul 5, 2014 3:47:16 PM

  19. @"JOHN"
    " If you know the answers then why not just post them?"

    I never said or insinuated that I know ALL the answers, but I know a HELL of a lot more than you.

    Why do you feel so entitled to MY time and energy?! F*** Y**!

    Why should I spoon-feed information to a troll who's mind is closed anyway? I'm not giving you the benefit of the doubt that you're really looking to be educated or looking for a dialogue.

    You're just a troll spreading your anti-LGBT propaganda; your hate and fear mongering.

    The information is all out there; it's free and a click away. How DARE you bait gay strangers in a comments section into some troll-game. Can't you think of something else that'll tickle your between-me-down-there?! Pathetic online sadist.

    Posted by: Anon | Jul 5, 2014 3:55:19 PM

  20. The imposters line shows that they are not down with the trans community.

    Speaking of horrible people and things, look at almost all of you.

    Posted by: Fenrox | Jul 5, 2014 5:14:42 PM

  21. Tam, I'm trans and gay and I don't describe myself as LGBT either, because I respect the English language. I am part of the LGBT community, though, as are all the other gay and trans folks I know.

    Posted by: Thedrdonna | Jul 5, 2014 6:49:12 PM

  22. @WIZARD

    So basically you're saying to hell with the female staff right? Never mind there rights. So if there has been no fires in your city should we take away the fire department? It's about denying someone their rights in order to accommodate someone else and it's just WRONG!!!

    Posted by: UNFAIR TO WHO | Jul 5, 2014 7:03:00 PM

  23. @TALISMAN,

    You're missing the point. Completely missing the point.

    Posted by: UNFAIR TO WHO | Jul 5, 2014 7:06:37 PM

  24. Tam, but you're totes cool with the L part of LGBT even though you're not a lesbian.

    As usual, the youth are want for brains.

    Posted by: meh | Jul 5, 2014 7:28:39 PM

  25. @"UNFAIR TO WHO" "JUL 5, 2014 7:03:00 PM"
    STRAW MAN - "So basically you're saying..."

    FALSE EQUIVALENCY - "So if there has been no fires..."

    FALSE DILEMMA - "It's about denying someone their rights in order to..."

    This goes for you as well: I'm not giving you the benefit of the doubt that you're really looking to be educated or looking for a dialogue.

    You're just a troll spreading your anti-LGBT propaganda; your hate and fear mongering.

    How DARE you bait gay strangers in a comments section into some troll-game. Can't you think of something else that'll tickle your between-me-down-there?! Pathetic online sadist.

    Posted by: Anon | Jul 5, 2014 7:46:17 PM

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